Home Affairs Minister Dr Leon Schreiber has officially opened the Department’s new Centurion office at Centurion Mall, marking another step in the Home Affairs @ home reform programme.
Although the office has been serving the public since earlier this year, the official opening highlights the Department’s broader effort to make essential services safer, more accessible and more convenient.
The new office replaces the previous Centurion facility, which faced ongoing infrastructure, security and service-delivery challenges. Clients were often required to wait outside, while limited facilities and the absence of secure on-site parking created an uncomfortable and potentially unsafe environment.
The former location had also become associated with the illegal sale of queue positions by individuals seeking to exploit members of the public.
By relocating to Centurion Mall, the Department aims to provide a more secure, accessible and properly equipped environment. The location allows clients to access Home Affairs services in a setting that already offers parking, security and protection from the weather.
Speaking at the opening, Minister Schreiber said the relocation reflects the Department’s vision of bringing services closer to the communities it serves.
“The relocation of the Centurion office to Centurion Mall brings the Home Affairs @ home vision to life. We are bringing services closer to where people already live, work and shop, while ensuring they are delivered in environments that are safe, accessible and worthy of the people we serve.”
Minister Schreiber said the move forms part of the Department’s work to modernise both its physical offices and the digital channels through which South Africans access Home Affairs services.
He also thanked Department officials and everyone involved in the relocation for maintaining uninterrupted service delivery throughout the transition.
The new Centurion office represents a meaningful improvement for residents who previously had to contend with poor infrastructure, unsafe surroundings and lengthy outdoor queues when accessing Home Affairs services.